Online store – Elux

Customer description

Eluks is a professional furniture supplier specializing in various wardrobe models. Their offer includes a wide selection of styles, shapes and sizes, allowing customers to perfectly match the furniture to their space. They operate throughout the UK, ensuring high quality services and customer satisfaction.

Challenge/goal

The client's goal was to create and introduce a new furniture brand to the UK market. He wanted to create an innovative “Build Your Own Wardrobe” configurator that would allow users to personalize furniture to their own preferences. Despite having a general concept, the client needed support in developing a specific solution.

Our solutions

During our cooperation, we proposed and implemented an extensive cabinet configurator. It made it possible to choose materials, interior equipment of the wardrobe and adjust its size to the individual preferences of the user. The payment gateway integrations we have implemented, such as Klarna and Amazon payments, have made the purchasing process easier for foreign customers. Thanks to the implementation of the online chat function, Eluks store customers gained faster access to help and customer service.

Benefits

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Efficient purchasing process:

The implemented configurator contributed to increasing the attractiveness of the Eluks offer, streamlined the purchasing process and increased user involvement in the store.

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Strong brand:

By creating a coherent visual identification and an extensive marketing strategy, we supported the client in building a stable brand, which allows the company to develop dynamically and build recognition.

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Better online visibility:

Implementing a blog section helps build loyalty with users and at the same time increases the visibility of the website.

Do you want your online platform to attract more customers and generate profits?

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